Is my adaptation covered under a warranty?

Your adaptation is covered by our standard 12 month warranty unless your vehicle is leased from Motability, where the adaptation is then covered for the term of the lease. If the vehicle is driveable, we may request, due to operational reasons that the vehicle is brought to our …

Where can I get technical support?

If you need technical support please call us on 01254 871599 & our expert team will do all they can to assist. If your adapatation was supplied by one of our nationwide partner companies please contact the installers first before contacting Elap.

Can I get a copy of the product user guide?

The user guide and service record for your adaptation is usually placed in the vehicle when handed back to the car dealership. Sometimes they are removed by valeters when cleaning the vehicle. If this is so then please contact our office on 01254 871 599 or email us …

How can I get help to use my Elap adaptation?

Our fully trained engineers will show you how the adaptations work but with any driving adaptations it is always adviseable to have lessons with a fully qualified driving school.

Where can I actually try using your driving adaptations?

You can try our adaptations at many of the regional driving assessment centres. Please contact them for details. We also adapt many of the track vehicles available at the Mobility Roadshow held every year. We also have vehicles at the Motability Big One Day Events. See all shows …

Where can I get a demonstration of your products?

We are more than happy to come and demonstrate any of our products at your home and make recommendations as to which product would suit you best. Please contact us on 01254 871599 to arrange a demonstration at your home.

Do you have a list of driving assessment centres?

A network of 17 independent organisations covering England, Scotland, Wales and Northern Ireland, who offer professional, high quality information, advice and assessment to individuals who have a medical condition or are recovering from an accident or injury which may affect their ability to drive, access or egress a …

What are driving assessment centres?

A range of services are offered by accredited mobility centres including Driving Assessment, Passenger Assessment and Information and Advice on matters concerning independent mobility (primarily related to car and adapted vehicle use as a driver or passenger). Some Centres also offer: driving tuition; advice on the selection and …

Can you come and assess my adaptation needs?

Elap are happy to visit you at your home to assess your mobility needs and make recommendations as to which product would suit your needs best. We are unable to let you try driving adaptations in our demonstration vehicles but can show you how they work and let …